About Us
Energising Change Adapting Swiftly to Power Your Evolving Needs
Powering Potential
Why Companies Choose Valen
Valen Utilities was established to support the transition to renewables for electricity distribution and transmission networks. Built on 25 years of technical expertise and innovation that has defined Valen Power for decades, Valen Utilities delivers a range of complete, advanced solutions including stand-alone power systems, community batteries and modular solar systems.
Why do our clients choose to work with us?
At Valen Utilities, our greatest achievements come through collaboration. We believe that the best energy solutions are those that arise from a shared commitment to solving real-world challenges together. By combining our deep expertise with your unique needs, we create power solutions that are more than just reliable—they’re transformative. Together, we’re driving the transition to renewables, delivering resilient, forward-thinking systems that empower communities and ensure a sustainable future.
Our Mission
"Valen Utilities’ mission is to empower communities with resilient, sustainable energy solutions through collaboration and expertise. We’re dedicated to driving the transition to renewables by delivering power systems that address real-world challenges and create lasting impact."
Our Mission
Supporting a growing network of smart assets is Valen Utilities' proprietary site management system - a software that brings together all assets for a truly seamless monitoring and control experience.
Our Values
Valen represents the shared philosophy of both our Valen Power and Valen Utilities business units. This philosophy underpins our day-to-day operations and our broader business goals.
Understanding
Understanding our clients' needs and challenges, fostering genuine connections.
VALUE IN ACTION
At Valen, we prioritise understanding over pitching. We engage in open dialogue, carefully listening to our clients’ needs. After thoughtfully summarising their challenges, we propose tailored solutions, clearly demonstrating how these address our clients’ specific concerns. Our team remains accessible and responsive, ensuring clients always have a knowledgeable partner to turn to when needed.
Agility
Quickly adapting to changing business landscapes and client demands.
VALUE IN ACTION
Valen excels in agile, innovative energy storage solutions for the unique Australian market. Our
nimble approach allows us to collaborate closely with clients, swiftly executing projects, learning from each experience, and adapting our products to meet changing requirements. We’re committed to flexible, responsive service, ensuring our clients succeed in this dynamic industry
Commitment
Dedicated to long-term client relationships and achieving shared goals
VALUE IN ACTION
Valen stands by our customers throughout theira system’s year lifespan. We power mission-critical infrastructure, understanding the complexities that can affect performance. Our expertise allows us to navigate challenges as they arise, ensuring your outcomes are realized. We’re committed to your success, from installation through the entire service life of your system.
Reliability
Consistently delivering quality results, building trust through dependable service
VALUE IN ACTION
With 25 years of Australian experience, Valen offers proprietary, high-quality battery solutions. Our customers enjoy a reliable, streamlined experience throughout their journey. Our dedicated sales representatives provide expert pre-sales support, while our responsive customer service team ensures continued assistance post-sale. We pride ourselves on being approachable, helpful, and attentive to our clients’ needs.
Determination
Persevering to solve challenges of our customers with unwavering resolve.
VALUE IN ACTION
When faced with battery failures, project delays, or other product-related challenges, Valen responds with unwavering determination. We’ll go the extra mile, whether it means visiting remote sites, conducting thorough evaluations, or devising creative solutions. Our commitment is resolute: we’ll always strive to make things right, ensuring customer satisfaction through innovative problem-solving and dedicated service.
Have a project in mind?
Let us know how we can help you.
Powering Potential
Meet Our Experts
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Position
Collaborative Solutions, Proven Process: How We Work Together
At Valen Utilities, our approach is rooted in collaboration and a deep understanding of our clients’ needs. We begin with a comprehensive discovery process, where we take the time to learn about your unique challenges, goals, and vision. This foundational step allows us to tailor our services to your specific requirements.
Next, we engage in technical scoping, leveraging our expertise to define the most effective solutions. We present a customized proposal that focuses on outcome-based solutions, ensuring that our recommendations align with your objectives and deliver measurable results.
Our commitment to quality is evident throughout the project management process. From planning and execution to installation, we adhere to the highest standards to ensure seamless implementation. Once your system is in place, we provide commissioning support to guarantee everything operates as intended.
But our partnership doesn’t end there. We remain dedicated to your success with ongoing technical support for the life of the system, ensuring you have the assistance you need whenever challenges arise. At Valen Utilities, we’re more than just a service provider—we’re true partners, committed to realising your energy solutions and helping you achieve your desired outcomes.
Success Stories
Powering Potential through Partnerships
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Our Clients
Valen Power partners with industry leaders across diverse sectors, providing innovative energy storage solutions and unparalleled support to meet their unique needs.
Frequently Asked Questions
What's the difference between Valen, Valen Power and Valen Utilities?
Valen Power is our core business. Valen Power will continue to be industry leaders in battery technology, supplying industrial batteries and energy storage solutions across a range of applications including mobility, fire pumps and panels, cleaning machines, automation, Intelligent Traffic signals, communications, WISPs and UPS. We are a dynamic team, continue to grow and excited about the next phase/evolution of the company. Valen utilities is the culmination of years of product development and focus on innovation in energy storage. Valen has always adapted quickly to power Australia's evolving needs. We have established the Valen Utilities business unit to work with clients on more complex critical power infrastructure projects, for both off-grid and on-grid applications. Both Business units are connected by the Valen name. Valen represents the shared philosophy of both units and underpins both our day-to-day operations and our broader business goals.
Have you been bought out?
No. Valen remains a proudly Australian Family-owned business.
Why does Valen have two separate websites?
Our customers are at the heart of our decisions, and we decided to create a new website to make it easier for them. Creating two websites was important for us to ensure a seamless experience for all. Whether you are placing an online order at our eCommerce site, or engaging with the Valen team for help on a complex energy system, we wanted to make it easier to find what you are looking for.
What hasn't changed?
Our valen.com.au website is still the place to come for your energy storage needs. We still have all the information about our products, and our resources section is still the go-to site to support your application and educate your team. Our eCommerce site is still an easy way to place, track and manage orders, as well as track and manage invoices.
What does Powering Potential mean?
"Powering Potential" is Valen's new tagline. It reflects our core purpose: to support the growth and development of both our team and our clients through the energy solutions we provide. By helping individuals realise their potential, we believe this has a positive impact that extends into the community, creating a ripple effect of progress. Our focus is on empowering the potential of our people, and in turn, realising the potential of the projects we deliver to the community.
If I just want to keep buying good quality batteries and components, who do I go to?
Head to valen.com.au - the original, and the best for good quality batteries, testers, chargers, solar panels and the rest!
If I am needing to procure a battery energy storage system, such as a stand alone power system, solar energy battery or community battery, who do I go to?
Head to valenutilities.com.au. That's where you can find out all about our pre-built systems and connect with the project delivery team to discuss your next project.
If I'm not sure what I'm after, who do I go to?
Either! Enquiries will still make it through to the same office, and we'll make sure it ends up with the right person!
Additional Information
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Enquiry
Reach out to us to discuss your next project
Valen Utilities thrives on collaboration, crafting energy solutions that combine your challenges with our expertise. Together, we’re driving resilient, sustainable power systems that empower communities and pave the way to a renewable future.